FMCSA largely agreed with the GAO findings and is acting to improve the website. As a result, truckers will no longer need to wonder who to contact at FMCSA about a complaint, who to talk to about coercion or harassment of truck drivers or attempted double-brokering of loads. NCCDB website improvements under the GAO guidance should make the instructions easier to follow. The complaints will, in turn, be routed by category to the appropriate FMCSA personnel for action. The post FMCSA Making Improvements to Complaint Website appeared first on PrePass. https://ift.tt/3rWs5cg
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